Convergys is one of the leading providers of relationship management services. It employs a staff of more than 75,000 trained personnel that offers services in over 70 countries. It provides business analytics nd consulting services to the communication, transportation, health care, manufacturing and retail industries. The company s consulting services feature revenue generation and protection and technology and contact optimization. It provides cost-effective solutions for data administration, process management, recruitment and resourcing. It designs and supports direct response programs, such as consumer pharmaceutical support, bank card acquisition and activation campaigns, and lead generation and enrollment programs. Headquartered in Cincinnati, Convergys maintains a presence in Appleton, Wis.